Last Updated: 20 April 2026
These Terms of Service ("Terms") form a legally binding agreement between you and Sofoklis ("we", "us", "our", or "Developer"), trading as OurStories, regarding your use of the OurStories mobile application ("App"). By downloading, installing, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
These Terms should be read together with our Privacy Policy, which is incorporated by reference.
OurStories is a mobile application that allows you to record conversations with family members and other people, and uses artificial intelligence to transcribe those recordings and generate written stories from them. The App includes profile management for the people whose stories you record, optional local reminders, and premium features available through subscription.
You must be at least 13 years of age, or the minimum age of digital consent in your jurisdiction if that age is higher, to use the App. By using the App, you represent and warrant that you meet this age requirement. If you are under 18, you represent that you have obtained consent from a parent or legal guardian to use the App.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on devices you own or control, solely for your personal, non-commercial use. All rights not expressly granted are reserved.
You agree not to copy, modify, reverse engineer, decompile, disassemble, or create derivative works from the App except to the extent these restrictions are prohibited by applicable law; remove, alter, or obscure any proprietary notices; use the App for any unlawful purpose; attempt to gain unauthorised access to the App or its systems; use automated scripts, bots, or similar tools to access the App; interfere with or disrupt the App's functionality, servers, or the service providers it relies on; reproduce, distribute, publicly display, or create derivative works from the App; sell, rent, lease, sublicense, or transfer your rights to use the App; impersonate any person or entity; upload or transmit viruses, malware, or malicious code; or use the App to harm minors.
OurStories is used to record other people, and those recordings are then transcribed and processed to generate written stories. This makes the App different from most apps, and it places specific legal responsibilities on you as the person doing the recording.
Laws about recording private conversations differ across Australian states and territories, and across countries. Some jurisdictions allow a participant in a conversation to record it without telling the other parties. Others require the consent of every person recorded. Even in jurisdictions that allow participant recording, the communication or publication of a recording commonly requires the consent of every person recorded, subject to narrow exceptions. Before recording or sharing any recording using the App, you are responsible for knowing and complying with the laws that apply to you.
By recording any person through the App, uploading a recording, creating a profile that relates to another person, or generating or sharing a story that relates to another person, you represent and warrant that you have obtained that person's informed consent to be recorded, to have the recording transcribed and processed through third party service providers, and to have written stories generated from it; that if the person is under the age of digital consent in their jurisdiction, you have obtained the consent of a parent or legal guardian; that you have the right to provide any sensitive personal information about that person, including information about ethnicity, religion, nationality, beliefs, or health; that the recording and the content you generate do not infringe any person's intellectual property, privacy, publicity, or other rights; and that your use of the App complies with all applicable laws, including surveillance device, listening device, wiretap, and privacy laws in your jurisdiction and in the jurisdiction where the other person is located.
If you share, publish, or otherwise make available a transcript, story, or recording produced through the App outside your household, you are responsible for ensuring you have the legal right to do so, including the consent of every person recorded where that is required by law. Stories generated by the App are for your personal use, and you should not treat an in-App share feature, if any, as a grant of permission to publish content publicly.
You must not use the App to record, upload, generate, or share content that is unlawful; that infringes the intellectual property, privacy, or publicity rights of any person; that harasses, defames, or threatens any person; that depicts or describes the sexual abuse or exploitation of a minor; that promotes violence or discrimination; that contains malware; or that is otherwise unlawful or seriously objectionable. We may remove content that breaches these Terms and may suspend or terminate accounts responsible for such content.
Your recordings, profile information, generated transcripts and stories, and any other material you create, upload, or generate through the App ("Your Content") remain yours. You retain all rights you hold in Your Content.
By using the App, you grant us a limited, worldwide, non-exclusive, royalty free licence to host, store, process, transmit, and display Your Content solely to provide and operate the App for you, including by transmitting Your Content to the third party service providers described in our Privacy Policy so that they can transcribe recordings and generate written content. This licence lasts only as long as we need it to provide the App to you and ends when you delete the relevant content or your account, except for routine backups that are overwritten on a rolling basis. We do not claim ownership of Your Content, and we do not use Your Content to train our own models or for advertising.
You are responsible for the accuracy, legality, and appropriateness of Your Content, and for maintaining your own copies if that is important to you.
The App uses third party artificial intelligence services to transcribe your recordings and generate written stories from them. You acknowledge that this content is produced by automated systems and may contain errors, inaccuracies, omissions, or content that does not reflect what was actually said or intended, including misattribution between speakers, fabricated details, and inaccurate historical or cultural context.
Generated content is provided for your personal use. It is not a substitute for verified historical, genealogical, legal, medical, financial, or professional records or advice. You are responsible for reviewing, editing, and verifying generated content before relying on it or sharing it with others. To the extent permitted by law, we are not responsible for decisions you make in reliance on generated content.
You are responsible for the security of your account credentials and for activity that happens under your account. You agree to provide accurate and up to date information when you sign up and to notify us promptly of any suspected unauthorised use of your account.
Certain features of the App may require a paid subscription ("Premium Features"). Subscriptions are processed through Apple's App Store or Google Play, are charged to your App Store or Google Play account at confirmation of purchase, and automatically renew unless auto renew is turned off at least 24 hours before the end of the current period. You can manage or cancel your subscription through your App Store or Google Play account settings.
We may offer free trial periods for Premium Features. Unless you cancel before the trial ends, you will be charged at the start of the next billing period. We may modify or cancel free trial offers at any time.
We may change subscription pricing. For existing subscribers, we will give at least 30 days notice before a price increase takes effect. Price changes do not apply to a subscription period you have already paid for before the change.
Refunds are generally handled by Apple or Google under their own policies, and you should request refunds through the store where you purchased. This does not affect any refund rights you have under applicable consumer protection law, including the Australian Consumer Law.
The App, including all of its software, design, text, graphics, logos, and underlying technology other than Your Content, is owned by the Developer or our licensors and is protected by copyright, trademark, and other intellectual property laws. "OurStories" and associated logos are trademarks of the Developer. You may not use these trademarks without prior written permission.
Cover images, contextual content, and similar material may be supplied by third party providers and are subject to those providers' licences. You must not use them outside the App in a way that breaches those licences.
The App is not intended to provide legal, medical, mental health, therapeutic, genealogical, financial, or other professional advice. Transcripts and generated stories are for personal and informational use only and are not a substitute for advice from a qualified professional.
The App is not designed for crisis intervention or emergency support. If you or someone else is in immediate danger, contact local emergency services. In Australia, call 000 for emergencies, Lifeline on 13 11 14 for 24 hour crisis support, or 13YARN on 13 92 76 for support for Aboriginal and Torres Strait Islander people. Other countries have their own emergency and crisis numbers.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that applies to you and cannot lawfully be excluded. Because the App is supplied for personal, domestic, or household use, the ability to limit liability under section 64A of the Australian Consumer Law does not apply.
Under the Australian Consumer Law, you may be entitled to a refund, replacement, or compensation for loss or damage that was reasonably foreseeable as a result of a failure to comply with a consumer guarantee. Nothing in these Terms affects those entitlements.
If you are a consumer in the European Union or the United Kingdom, nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; breach of conformity requirements for digital content and services under Directive (EU) 2019/770 as implemented in your country; or any other liability that cannot be excluded or limited under applicable consumer protection law.
Nothing in these Terms excludes liability for misleading or deceptive conduct in breach of section 18 of the Australian Consumer Law, or for equivalent prohibitions under the laws of other jurisdictions.
Subject to Section 12, and to the maximum extent permitted by law, the App is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, secure, or error free; that transcripts, stories, or other generated content will be accurate, complete, or reliable; or that the App is fit for any particular purpose you have in mind.
Subject to Section 12, and to the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary loss or damage arising from or related to your use of the App. This includes loss of profits, revenue, data, goodwill, or reputation; business interruption; loss resulting from the inaccuracy of transcripts or generated stories; and other intangible losses, even if we have been advised of the possibility of such loss or damage.
Subject to Section 12, and to the maximum extent permitted by law, our total aggregate liability to you for all claims arising out of or relating to these Terms or the App is capped at the greater of the amount you paid to us for the App in the twelve months before the claim arose, or one hundred Australian dollars (A$100). This cap does not apply to liability we cannot lawfully limit, including liability under the Australian Consumer Law for personal, domestic, or household use, and liability for fraud, wilful misconduct, or death or personal injury caused by our negligence.
These limitations are a fundamental part of our agreement with you, and we would not provide the App without them, except to the extent such limitations are prohibited by law.
To the maximum extent permitted by law, you agree to indemnify and hold harmless the Developer from any claims, liabilities, damages, losses, and reasonable expenses (including legal fees) arising out of or related to your breach of these Terms; Your Content, including any claim by a person whose voice, likeness, or personal information was captured or described without sufficient consent or legal basis; your violation of any law, including surveillance device, listening device, wiretap, or privacy laws; or your infringement of any third party's rights. This does not require you to indemnify us for our own negligence or wilful misconduct, or for liability we cannot lawfully transfer to you.
The App relies on third party services to operate, and may link to or interoperate with other third party content or services. We are not responsible for the availability, content, privacy practices, or terms of those third party services. Your use of third party services is governed by their own terms and privacy policies. This Section does not limit our obligations under the Australian Consumer Law.
We may modify, suspend, or discontinue the App, or any part of it, at any time. Where a change is likely to significantly affect your use of the App in a negative way, we will give you reasonable advance notice through the App or by email where practical, and where required by law we will give you an opportunity to cancel and, where applicable, to obtain a refund for any unused portion of a subscription.
We may update these Terms from time to time. If we make material changes, we will notify you through the App or by email and update the "Last Updated" date above. We will give you reasonable notice before material changes take effect. Where required by law, we will seek your fresh consent. Your continued use of the App after material changes take effect means you accept the revised Terms. If you do not accept the revised Terms, you should stop using the App and may cancel your subscription through your app store.
You may stop using the App at any time and delete your account through the in App option or by contacting us. Deleting the App does not cancel subscriptions; you must cancel those through your App Store or Google Play account.
We may suspend or terminate your access to the App if you materially breach these Terms, if your use of the App creates a legal risk to us or to other users, or as otherwise permitted by law. Where it is reasonable and lawful to do so, we will give you notice and a chance to address the issue before we suspend or terminate.
Provisions that by their nature are intended to survive termination will survive, including Sections 5, 6, 7, 10, 11, 12, 13, 14, 15, and 19.
These Terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the federal courts of Australia for any dispute arising out of or relating to these Terms or the App. Nothing in this Section limits your right as a consumer to bring proceedings in the courts of the country where you live where you are entitled to do so under mandatory local law.
If you download the App from Apple's App Store, you acknowledge and agree that these Terms are between you and the Developer only, and not with Apple, and that the Developer, not Apple, is solely responsible for the App and its content; the licence granted to you in Section 4 is limited to a non-transferable licence to use the App on any Apple branded product that you own or control, as permitted by the Apple Media Services Terms and Conditions; Apple has no obligation to provide any maintenance or support services for the App; in the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App, and to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App; the Developer, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to comply with any legal or regulatory requirement, and claims under consumer protection or similar law; the Developer, not Apple, is responsible for investigation, defence, settlement, and discharge of any third party claim that the App or your possession or use of the App infringes that third party's intellectual property rights; you represent and warrant that you are not located in a country that is subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties; when using the App, you must comply with applicable third party terms of agreement (for example, wireless data service agreements); and Apple and Apple's subsidiaries are third party beneficiaries of these Terms, and upon your acceptance Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary.
If you download the App from Google Play, your use of the App is also subject to Google Play's terms of service. You must comply with all applicable Google Play policies. Google is not a party to these Terms and is not responsible for the App or its content.
We want the App to be usable by as many people as possible. If you experience difficulty accessing any part of the App, please contact us and we will work with you to provide the information or service through an alternative method where reasonably possible.
If you send us feedback, comments, or suggestions about the App ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty free licence to use and incorporate that Feedback into our products and services, without restriction or compensation to you. You confirm that any Feedback you send is your own and does not infringe anyone else's rights.
If any part of these Terms is found to be unenforceable, the rest will remain in effect. Our failure to enforce a provision of these Terms is not a waiver of that provision. You may not assign these Terms without our written consent. We may assign these Terms on reasonable notice. These Terms, together with our Privacy Policy, form the entire agreement between you and us regarding the App.
For questions, concerns, or notices regarding these Terms, including to give or receive legal notice, you can reach us at:
Email: support@ourstories.app
Developer: Sofoklis, trading as OurStories
Location: Melbourne, Victoria, Australia
By using the App, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. If you do not agree, you must not access or use the App.